A smarter workfloor with Augmented Reality.

Our previous installment showed how training your workers with augmented reality can help them perform quicker with fewer mistakes. This story will be about using AR to make your workers’ daily work easier and help them solve problems in a quick and efficient way.

Augmented measuring
AR can be used to show digital information in a real context. But it can also be used to gain more information about that context, such as accurate real-time measurements.

Leading stairlift manufacturer Royal Otolift wanted to streamline their sales and measuring process that such a complex product requires. With AR technology they are now able to measure stairwells based purely on visual input. Before this was a very specialized process that was notorious for being error-prone and time consuming. With TWNKLS’ proprietary technology Otolift is able to perform an accurate measurement using an iPad, which results in a 3D model of the stairwell – ready for engineers to use! This method isn’t just a lot faster than measuring by hand – it’s a lot more accurate as well. All measurements are accurate to 0.2%.

Otolift App Ecosystem 555 breed
Reduces faults
The use of AR offers instant expertise to the user, letting an untrained salesman perform a task that until now had to be done by a certified engineer. The new accurate measurement system reduces faults, gives direct feedback and reduces production lead-time.

Remote assistance
Examples like Otolift show that AR in itself can create a lot of value. But it can also prevent losing it. In industry mistakes happen, and they can be costly. A specialist component that breaks on an oil rig, for example, can result in a shutdown costing millions per day or even a real danger to life and limb. You’d need some expert help right away to minimize losses, but that expertise isn’t always on-site.

Less downtime
Currently this support is often given by a complicated system of emails and helpdesks, which waste the user’s time and the manufacturer’s money. Remote Assistance offers a visual way of helping to solve a problem. Let a remote expert see what you are seeing and guide you through the process in a visual, step by step way. All you need is a consumer device. This method has been proven to not only work more effectively, but can also shorten the time spent solving a problem. Less downtime, less money wasted, happier users.

In this series we’ve learned wat AR can do for Training & Instruction, Measure & Visualization and Maintenance & Repair. In our final installment you will see how all these fields come together to form the future and present of AR for Industry 4.0. So be sure to read the next story!

Augmented Training: learn while doing

As we learned in our first publication augmented reality lets you share information in a clear, concise, and contextual way. This makes it ideal for training purposes. In this installment we will show you how AR training can be used to cut assembly times by almost a third while reducing on-the-job mistakes by over 90%. AR is the key to a smarter operator that always gets it first-time-right.

Gap between learning and doing
To do a job well you need to know how to do it. We were all new once and we all had to learn. You spend a lot of money training your workers, but you spend even more money fixing the mistakes made by those that didn’t learn it well. Mistakes are examples of the gap between learning and doing. We learn from a book, a teacher, or a course, and then later we apply that to what we want to do. We alternate our attention between taking in knowledge and using it. In between a lot is lost in interpretation or in bad memory. This is especially true for complex, rare, and unique tasks; the ones you simply can’t train for. This gap wastes time, creates mistakes, and burns efficiency.

Instant Expertise
Augmented Reality closes this gap. It takes the frustration out of learning by showing your information directly onto what you’re doing. By using rich visualizations something as complex as this injection pump becomes a logical machine. You can see what each part is, or what the operating principles are. AR makes these normally hidden processes visible in a very clear way and offers you instant expertise. All you need to do is to point your tablet at what you want to know.



On the job training
The gains are even bigger with more complex tasks. In a test with Boeing untrained laborers had to assemble aircraft parts, assisted by either Augmented Reality or written instructions. The group that used AR performed their task 30% faster and with 96% less errors than the other group. Because of this TWNKLS is currently working together with DAF Trucks to apply these lessons to DAF’s own processes.

Augmented training
Augmented Reality lets you train and learn on the job, and lets you build experience where you need it. It makes for a happier worker that is trained faster and performs better. Our next installments will go deeper into the value of AR for Measure & Visualization and Maintenance & Repair situations. So be sure to read the next story!


Augmented Reality: Empowering Industry 4.0

Augmented Reality: for some it’s science fiction. But those in the know have been using it for years to reduce faults, increase efficiency, and improve their bottom line. Companies like Boeing, DAF, and DHL rely on augmented reality to keep their processes running smoothly. If you want to know how to make your company leaner, improve your sales, prevent costly shut-downs, and see the future of manufacturing then keep reading.

Let’s start with the basics and go into what AR is all about.

The value of Augmented Reality
Augmented reality is about placing digital information into the real world in the right context. AR has you look at the world through a device like a smartphone, tablet, or smart glasses. This device recognizes what you’re looking at and then places a digital addition on top of what you see, called an augmentation. This can be an instruction, a video, a 3D animation – anything that adds value. It’s always in the right perspective, it’s always very clear, and it’s always accurate. Put simply augmented reality bridges the gap between information and context. 

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TWNKLS | augmented reality @ Virtual Revolution


Op 7, 8 en 9 maart staat TWNKLS op de Virtual Revolution in Veldhoven. Het evenement, dat uniek is in de Benelux, laat zien wat virtual en augmented reality voor de industrie kan betekenen. TWNKLS laat samen met haar opdrachtgevers succesvolle implementaties van augmented reality zien met betrekking tot training & instructie, maintenance & repair, remote expert en measure & visualisatie. Gerenommeerde eindgebruikers zoals WEMO en Innovam delen hun ervaringen, aanpak, visie en behaalde resultaten.

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TWNKLS at Emerce Dare 2016




On the last day of November Emerce held the first edition of Dare, a conference for creative professionals in Holland that caters to designers and developers from a variety of fields.

Speakers included Frog Design, Fabrique, Momkai and our own Marnix Kickert. He gave a talk on designing for augmented reality, with special attention to designing for wearables such as Hololens. Augmented reality is one of the most exciting challenges facing designers today, and interest was high. We definitely got an interesting discussion going!

We’d like to thank the people at Emerce for making this possible and we hope to see you next year at Emerce Dare 2017!

The new worker: bridging knowledge and action with augmented reality.



At TWNKLS we believe that knowledge is the most valuable good we produce. This is especially true in the complex automotive field. Factory workers use their knowledge to build your car, salesmen make information sparkle in order to sell you that car, you’ve had to learn a whole lot of it to even be legally allowed to drive your car and perhaps someday you will teach that skill to someone else.

Knowledge is the fuel for action. It is something that we share, that we acquire, and that we apply. These things are all interconnected. By doing something often you get more skillful, by sharing knowledge you come to new insights, and through both these processes you turn external knowledge into internal, tacit knowledge. Through simple repetition you can turn a complex task like shifting gears into something you do purely from instinct. Read more

Augmented Reality in the Automotive Industry 2016

TWNKLS will be present at the two-day Augmented Reality in the Industry 2016 conference in Berlin (November 28 & 29). This conference focuses on the challenges of AR for the driving experience, workshop repair and general use in the automotive industry. This is the second annual conference organized by CTI and brings together experts and decision makers from automotive companies and technology providers.

Gerben Harmsen, CEO of TWNKLS, will give a presentation on the first day of the conference and you can meet TWNKLS at the booth where we present multiple demos. The complete two-day event program can be viewed here.

Dutch police use augmented reality to investigate crime scenes


You’re the first police officer to arrive at the scene: a suspected ecstasy lab. There’s drug paraphernalia everywhere, but which piece of evidence could be most helpful for your investigation? Then, a massive virtual arrow appears, pointing out a bottle of chemicals, accompanied by a note saying: “Bag this please”.

Dutch police are trialling an augmented reality (AR) system that streams video from body cameras worn by officers to experts elsewhere. These experts can then guide the officers by annotating the scene virtually with notes that the officers can see on a smartphone or head-mounted device like Google Glass.
“We now have good enough software and hardware to use augmented reality at crime scenes,” says Dragoş Datcu, principal researcher at AR company Twnkls in Rotterdam, the Netherlands. Read more

The largest event dedicated to AR come to Europe


Augmented World Expo (AWE), the world’s largest conference and expo dedicated to augmented reality (AR) is coming to Europe October 18-19, 2016 to the bcc Berlin Congress Center in Germany.

Join over 1,500 professionals including a mix of CEOs, CTOs, designers, developers, creative agencies, futurists, analysts, investors, and top press in a fantastic opportunity to learn, inspire, partner, and experience first hand the most exciting industry of our times.

Gerben Harmsen, CEO TWNKLS, will give a presentation and will showcase Award winning projects.

EARLY BIRD TICKETS ON SALE NOW! Grab tickets now for €350 off of the regular ticket price. Early Bird tickets available until August 31!

ECCV’16 European Conference on Computer Vision Amsterdam


The 14th European Conference on Computer Vision (ECCV) is a premier international conference on research in computer vision. The event consists of workshops, tutorials, demonstrations and exhibits, and provides a forum for expert discussion on recent innovations and applications in these technologies.

•During the days of the main conference (October 11-14), a number of research papers will be presented.
•The workshops (October 8-10, and 16) will provide attendees with the opportunity to explore current research on topics such as Augmented Reality, data, visualization, autonomous driving and others.
•The regular and invited tutorials (held on Saturdays October 8 and 15) will feature topics such as deep learning, computational tools, analysis and more.

In addition, the event will host an exposition of over 100 exhibitors and sponsors that is free for attendees. Read more